Internet & Network: Why my computer cannot access the Internet in the office? Answer:
Possible causes:
Bad WiFi connectivity
Wrong WiFi network is selected / Wrong password is entered
WiFi card malfunction / access point devices malfunction
No IP is assigned
No access right
Service ...
Printing: Why I cannot print documents in office? Answer:
Possible causes:
Your computer is not connected to office WiFi network
The printer is not connected to office WiFi network or no power supply
You do not have ...
Email: How can I set my email auto responder? Answer:
An email autoresponder is a tool that sends an automatic email in response to a pre-defined trigger event.
To set your email autoresponder, folow below steps:
Please ...
Internet & Network: SSL (Secure Sockets Layer) certificate Answer:
An SSL (Secure Sockets Layer) certificate is a digital certificate that authenticates a website's identity and enables an encrypted connection. SSL stands for Secure Sockets ...
Phone & Communication: WeCom (WeChat Work) Answer:
WeCom is our company's authorized instant messaging software.
WeCom is a communication platform for enterprises that includes convenient communication and office automation tools. Similar to Weixin ...
Printer: Epson printer drivers Answer:
For Window user:
6A B/W Print
F:\To Be Deleted\EPSON-WF-C878R\6A\EpSCDriver_win_client_SetIdInstall_340_WF-C878R Series(X6GG000142)_B_W.msi
6A Color Print
F:\To Be Deleted\EPSON-WF-C878R\6A\ EpSCDriver_win_client_SetIdInstall_340_WF-C878R Series(X6GG000142)_預設.msi
6C B/W Print
F:\To Be Deleted\EPSON-WF-C878R\6C\ EpSCDriver_win_client_SetIdInstall_340_WF-C878R Series(X6GG000141)_B_W.msi
6C Color Print
F:\To Be Deleted\EPSON-WF-C878R\6C\ EpSCDriver_win_client_SetIdInstall_340_WF-C878R ...
Internet & Network: What can I do if my company network drive is not working normally? Answer:
Company network drive will be automatically mounted to your computer at start up.
To re-mount the company network drive to your computer, you can:
Window user:
Restart your ...
System & Software: PRTG Network Monitor Answer:
PRTG is a set of database monitoring tools that can meet the needs of enterprises. This all-in-one monitoring solution is not only powerful, easy to ...
Other System & Software: Symantec Endpoint Protection Answer:
Symantec Endpoint Protection is a security software suite that consists of anti-virus, anti-malware, intrusion prevention and firewall features for server and desktop computers.
For security reason, all client workstations in WH office should ...